Privacy Policy

Azure Haven Resort ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a reservation, or use our services. Please read this policy carefully. By accessing or using our services, you consent to the practices described herein.

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you express interest in obtaining information about us or our products and services, when you participate in activities on our website, or otherwise contact us.

1.1 Personal Data

When you make a reservation, sign up for our newsletter, or contact us, we may collect:

• Contact details: name, email address, postal address, phone number.
• Reservation details: arrival/departure dates, room preferences, number of guests, special requests.
• Payment information: credit card details (processed securely via third-party payment processors).
• Communication data: inquiries, feedback, and survey responses.

1.2 Automatically Collected Data

When you visit our website, we may automatically collect certain information about your device and usage, including:

• IP address, browser type, operating system.
• Pages visited, time spent, referral source.
• Cookies and similar technologies (see Section 5).

2. How We Use Your Information

We use the information we collect for various purposes, including:

• To process and manage your reservations and payments.
• To personalize your experience and provide tailored offerings.
• To communicate with you about your stay, promotions, and updates (you may opt out at any time).
• To improve our website, services, and guest satisfaction.
• To comply with legal obligations and prevent fraud.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share information with:

• Service providers: trusted third parties who assist us in operating our website, processing payments, or conducting our business (e.g., payment gateways, email marketing platforms). These parties are contractually obligated to protect your data.
• Legal requirements: if required by law, regulation, or legal process, we may disclose your information.
• Business transfers: in the event of a merger, acquisition, or sale of assets, your information may be transferred.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All payment transactions are encrypted using SSL technology. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience, analyze trends, and administer the site. You can control cookies through your browser settings. For more information, see our Cookie Policy.

6. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, such as:

• The right to access, correct, or delete your data.
• The right to object to or restrict processing.
• The right to data portability.
• The right to withdraw consent at any time.

To exercise these rights, please contact us using the information in Section 9. We will respond to your request within applicable legal timeframes.

7. Third-Party Links

Our website may contain links to third-party sites (e.g., social media, payment processors). We are not responsible for the privacy practices or content of those sites. We encourage you to read their privacy policies.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an "Last Updated" date at the top of this page. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

• privacy@azurehaven.com
• +1 (555) 123-4567
• Azure Haven Resort, Paradise Beach, Maldives